American Made Metal

520.220.2372

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Privacy Policy & Disclaimers

Thunder Mountain Metal Sales will be referred to as TMMS

Section 1: Full Website Terms & Disclaimers

  1. Custom Orders
    All custom-cut and special-order roofing, siding, and accessories are non-returnable. Stock items may be returned subject to prior approval and inspection for quality.
  2. Packaging
    All pricing includes standard packaging unless otherwise noted.
  3. Job Site Delivery
    Delivery must be scheduled in advance and approved by TMMS. The job site must be accessible for a 30’ flatbed trailer, and adequate space for safe unloading is required.
  4. Extended Lengths
    Panel lengths over 27’ may require a longer trailer and special handling arrangements. Additional fees may apply.
  5. Bare Metal Finish Disclaimer
    Uniform appearance of bare Galvanized and bare Galvalume panels cannot be guaranteed. Natural variations are normal and do not indicate a defect.
  6. Water Stain Claims
    Claims for water-stained material must be submitted within three (3) days of material receipt. Failure to store panels properly may void claims.
  7. Color Variance
    Colors may appear different on screens or under various lighting conditions. For the most accurate color match, please request a physical color card before placing an order.
  8. Storage & Handling
    Panels must be stored in a dry, well-ventilated area. Prolonged exposure to moisture can cause water staining or premature corrosion. TMMS is not responsible for damage resulting from improper storage or handling.
  9. Cutting & Field Modifications
    Field cutting should be performed with appropriate tools to prevent damage to panel coatings. TMMS is not responsible for issues caused by improper cutting or modifications.
  10. Installation Responsibility
    TMMS does not provide installation services. The buyer is responsible for ensuring proper installation per manufacturer guidelines. TMMS is not liable for issues arising from improper installation.
  11. Order Verification
    It is the buyer’s responsibility to verify order details, including panel lengths, color, gauge, and trim profiles, prior to production. TMMS is not responsible for errors after production begins.
  12. Lead Times & Delays
    Estimated lead times are provided as a courtesy and are subject to change based on material availability, production capacity, and transportation conditions.
  13. Warranty
    Warranty coverage varies by product and finish. TMMS is not responsible for damages resulting from acts of nature, mishandling, or improper installation. Refer to manufacturer warranty terms for full details.

Section 2: Quote & Invoice Disclaimers

  • Custom-cut and special-order items are non-returnable.
  • Stock items may be returned only with prior approval and inspection.
  • Delivery requires job site access for a 30’ flatbed trailer and pre-arrangement with TMMS.
  • Colors may vary from digital images. Request a color card for accuracy.
  • Claims for water-stained material must be made within 3 days of receipt.
  • TMMS is not responsible for improper storage, cutting, or installation.
  • All lead times are estimates and subject to change.

 

 

 

Privacy Policy for Thunder Mountain Metal Sales (TMMS)

 

Last Updated: August 25, 2025

Thunder Mountain Metal Sales LLC (“TMMS,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it. By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

We may collect personal information that you voluntarily provide to us when you interact with our website, such as when you:

  • Fill out a contact form.

  • Request a quote.

  • Place an order for products or services.

  • Sign up for a newsletter or promotional emails.

  • Communicate with us via email or other channels.

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and physical address.

  • Business Information: Company name, job title, and other information relevant to your business needs.

  • Order and Payment Information: Details related to your purchases, including product specifications and payment information (e.g., credit card numbers), which is processed securely by our third-party payment processors. We do not store your credit card information on our servers.

  • Correspondence: Records of your communication with us, including emails and other messages.

We also automatically collect certain information about your device and how you interact with our website. This “non-personal information” may include:

  • Device and Usage Data: Your IP address, browser type, operating system, pages you visit on our site, the time and date of your visit, and the referring website or search terms that led you to our site.

  • Cookies and Tracking Technologies: We use cookies, log files, and similar technologies to enhance your experience, analyze website traffic, and track user behavior. You can control the use of cookies at the individual browser level.

 

2. How We Use Your Information

 

We use the information we collect for various business purposes, including to:

  • Provide our products and services: Process your orders, fulfill your requests for quotes, and manage your account.

  • Communicate with you: Respond to your inquiries, provide customer support, and send you important updates about your orders.

  • Improve our website: Analyze user behavior and trends to enhance the functionality and user experience of our site.

  • Marketing and Promotions: Send you promotional emails and information about our products, services, and special offers that may be of interest to you. You can opt-out of these communications at any time.

  • Security and Fraud Prevention: Protect our website and business from fraudulent or unauthorized activity.

  • Compliance: Comply with legal and regulatory obligations.

 

3. Sharing Your Information

 

We do not sell your personal information to third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our business. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. Examples include:

  • Payment processing companies (e.g., Stripe, PayPal).

  • Website hosting and analytics providers (e.g., Google Analytics).

  • Shipping and delivery partners.

We may also disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order, to protect our rights or property, or to ensure the safety of our customers and the public.

 

4. Data Security

 

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

5. Your Choices and Rights

 

You have certain rights regarding your personal information:

  • Opt-Out of Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email.

  • Access and Update: You may contact us to request access to or correction of the personal information we have on file for you.

  • Do Not Track: Our website does not currently respond to “Do Not Track” signals.

 

6. Children’s Privacy

 

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to remove the information from our records.

 

7. Links to Other Websites

 

Our website may contain links to other websites that are not operated by us. This Privacy Policy does not apply to the practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated “Last Updated” date. Your continued use of the website after any changes signifies your acceptance of the revised policy.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us:

Thunder Mountain Metal Sales LLC

5591 S Arcadia Ave

Tucson, AZ 85706

Phone: (520) 220-2372

Address

5591 S Arcadia Ave
Tucson, AZ 85706

Email

sales@thundermountainmetal.com

Phone

520.220.2372

Opening hours

Mon – Fri: 8:00AM – 4:30PM
Sat- Sun: Closed